6. HOW WE PROTECT YOUR PERSONAL INFORMATION
We utilize industry-recognized security protocols to safeguard the Personal Information you provide us, both during transmission and once we receive it. Our approach to protecting Personal Information includes a combination of physical, technical, and administrative measures aimed at preventing the accidental or unlawful destruction, loss, alteration, unauthorized disclosure, misuse, and any other unauthorized processing of the Personal Information in our possession. Accordingly, we have adopted measures to ensure that access to your Personal Information is restricted to employees who require it to perform their duties or to fulfill a legitimate business need, with each such employee being subject to obligations of confidentiality.
However, it is necessary to recognize that no method of transmission over the Internet, or method of electronic storage, is entirely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Any transmission of Personal Information to us is done at your own risk. We also cannot guarantee that your information will not be accessed, disclosed, altered, or destroyed by breach of our protective measures. If you believe that your Personal Information has been compromised, we encourage you to contact us immediately using the contact information provided in the “Contact Us” section.
7. PERIOD OF RETENTION OF PERSONAL INFORMATION
Your consent to the collection, use, and disclosure of your Personal Information by us is valid for the period necessary to fulfill the purposes for which the Personal Information was collected, as outlined in this Privacy Policy. Following the achievement of these purposes, we will maintain your Personal Information only as long as needed to satisfy legal and regulatory requirements, which may include adherence to laws, regulatory directives, as well as tax, accounting, and reporting obligations.
8. TRANSFERS OF PERSONAL INFORMATION OUTSIDE OF QUEBEC
In the course of our operations and in order to facilitate and enhance our Activities it may become necessary to transfer certain Personal Information we collect to service providers and partners located outside of Quebec. This may occur for various reasons, including but not limited to, the storage, processing, and management of this information on our behalf. These service providers and partners may be situated in jurisdictions whose laws regarding the processing and protection of Personal Information differ from those of Quebec, and such Personal Information may be subject to disclosure to governmental, judicial, or regulatory bodies of those jurisdictions. Nevertheless, our handling of your Personal Information will at all times continue to be governed by this Privacy Policy.
By using our services and providing us with your Personal Information, you acknowledge and consent to the transfer of your Personal Information outside of Quebec to our service providers and partners as described in this section. Rest assured that we are committed to safeguarding your Personal Information and ensuring its protection through all stages of its processing, both within and outside of Quebec.
9. COOKIES AND SIMILAR TECHNOLOGIES
We use cookies and similar technologies to enhance your experience on our Website. Cookies are small data files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.
When you visit our Website, we may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device for a set period of time or until you delete them). These cookies are used for various purposes, including to remember your preferences and choices, to enhance the performance of our Website, and to collect analytical information that helps with the improvement of our Website and services.
With your consent, which is obtained through your browser settings or other mechanisms, we may also allow third-party cookies to be placed on your device. These third-party cookies are used to collect information about your browsing habits and to deliver advertisements that are more relevant to you and your interests, as well as to measure the effectiveness of advertising campaigns.
You have the right to accept or decline cookies. However, please be aware that disabling cookies may prevent you from taking full advantage of the Website and some of our services.
By using our Website, you consent to the use of cookies and similar technologies in accordance with this Privacy Policy.
10. YOUR RIGHTS
You have various rights with respect to the management of your Personal Information. These rights enable you to exercise control over how your Personal Information is handled, ensuring you can:
Please be aware that, despite your request for access, correction, or withdrawal, we may need to retain your Personal Information to fulfill our legal and regulatory obligations. In such instances, we will communicate the reasons for retaining your Personal Information and denying your request, ensuring transparency in our decision-making process.
To exercise any of these rights, or if you have any questions about how your Personal Information is handled, please contact us using the information provided in the “Contact Us” section below.
11. CONTACT US
If you have any questions, concerns, or complaints about how we process your Personal Information, or if you wish to exercise any of the rights you have in relation to your Personal Information as detailed in this Privacy Policy, it is required that you send a written request to our privacy officer at the specified address:
Ahmed Hussein
Privacy Officer
11649 Boul. Gouin West, suite 103
Montreal, Quebec, H8Y 1Y4
Email: ([email protected])
To ensure the security and protection of your Personal Information, our privacy officer reserves the right to verify your identity before proceeding with any request.
12. REVISION OF THIS POLICY
We reserve the right to change this Privacy Policy at any time. Any changes to this Privacy Policy will become effective upon the posting of the revised policy on our Website. Should we make material changes to this policy that may significantly affect our practices regarding the collection, use, or sharing of your Personal Information, or if such changes are likely to impact your decision about your Personal Information and its utilization, we will provide a prominent notice on our Website to alert you of these changes. Your continued use of our Website following the posting of such modifications or after being notified about the updates signifies your acceptance of the revised Privacy Policy. If you do not consent to the changes in our Privacy Policy, you must discontinue the use of our Website and/or cease participation in our Activities. You bear the responsibility to review, comprehend, and consent to the latest version of the Privacy Policy.
This Privacy Policy was last updated: January 16th, 2025.
5. HOW WE SHARE YOUR PERSONAL INFORMATION
Your Personal Information may be disclosed to third-party service providers engaged by us to perform various tasks on our behalf, including but not limited to payment processing and technological support services. These third-party service providers are bound by contractual obligations to ensure the confidentiality and protection of your Personal Information, abiding by privacy laws, and are granted access to your Personal Information solely to the extent necessary to fulfill their service commitments to us.
Furthermore, we reserve the right to disclose your Personal Information to comply with legal and regulatory requirements, including but not limited to compliance with laws or in response to lawful requests by public authorities, and for fraud prevention purposes, where such disclosure is necessary to fraud prevention entities or in other instances where such disclosure is mandated or permitted by law.
4. HOW WE USE YOUR PERSONAL INFORMATION
We collect and use your Personal Information to carry out our charitable Activities, manage our operations, and for marketing and advertising purposes. We may also use your Personal Information where you have given consent, or when permitted or required by applicable laws and regulations.
More specifically, we may use your Personal Information for the following purposes:
3. HOW WE COLLECT PERSONAL INFORMATION
We collect Personal Information about you through various means, including directly from you and through the use of cookies and other technologies. Specifically, we collect Personal Information in the following ways:
Directly from you: This includes Personal Information provided when you contact us, typically through our Website or other services (such as our social media platforms), including when you complete a contact form to make an inquiry, make a donation through our Website, submit a
volunteer application, subscribe to our newsletter, utilize the zakat calculators, or engage with us on social media.
Cookies and Other Technologies: With your consent, we may collect Personal Information through the use of optional cookies, as described in further detail in Section 10 below.
2. WHAT PERSONAL INFORMATION WE COLLECT
When you visit our Website or communicate with us, we collect certain Personal Information about you. In the course of operating our Activities, we may collect, process, and store various categories of Personal Information. These include:
1. DEFINITION OF PERSONAL INFORMATION
“Personal Information” means any information which relates to an individual and enables that individual to be identified, directly or indirectly. This may include, but is not limited to, an individual’s first and last name, personal address, personal email address, personal telephone number, date of birth, gender and payment information (such as credit card information). Certain information, such as an individual’s name, title, position, work-related contact information (including work address, email address, and telephone number), may be considered public and is not subject to the same privacy protections as Personal Information under applicable laws.
IF YOU DISAGREE WITH ANY PART OF THIS PRIVACY POLICY, PLEASE DO NOT USE OUR WEBSITE OR SUBMIT ANY PERSONAL INFORMATION TO US.
1. DEFINITION OF PERSONAL INFORMATION
2. WHAT PERSONAL INFORMATION WE COLLECT
3. HOW WE COLLECT PERSONAL INFORMATION
4. HOW WE USE YOUR PERSONAL INFORMATION
5. HOW WE SHARE YOUR PERSONAL INFORMATION
6. HOW WE PROTECT YOUR PERSONAL INFORMATION
7. PERIOD OF RETENTION OF PERSONAL INFORMATION
8. TRANSFERS OF PERSONAL INFORMATION OUTSIDE OF QUEBEC
9. COOKIES AND SIMILAR TECHNOLOGIES
10. YOUR RIGHTS
11. CONTACT US
12. REVISION OF THIS POLICY
When you provide us with your Personal Information (whether through our Website, by email, in person, or over the phone), you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your Personal Information as described herein.
This privacy policy (the “Privacy Policy”) is designed to give you a clear understanding of how we collect, use, disclose, and retain your Personal Information, and to inform you of your rights regarding your Personal Information.
We prioritize confidentiality and firmly place the right to privacy at the core of our interactions with our donors and any person inquiring about our Activities. All information, encompassing Personal Information, is handled in strict adherence to the utmost ethical standards.
Hands for Charity (hereinafter referred to as “HFC“, “we“, “us“, or “our“) operates as a recognized Canadian charitable organization, with a mission focused on fostering societal improvement and providing support to those who are disadvantaged or oppressed. Our commitment lies in aiding individuals who are in need, ensuring access to fundamental necessities such as clean water, education, nourishment, housing, and medical care (collectively referred to as the “Activities”), all made possible through the generous support of our donors.
© 2024 Hands For Charity. All Rights Reserved.
Registered Charity No. 719253122RR0001
